Radio Boise Privacy Policy

Effective date: October 6, 2026

Radio Boise respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Radio Boise (KRBX 89.9 & 93.5 FM) is operated by Boise Community Radio Project, a 501(c)(3) nonprofit ("Radio Boise," "we," "our," or "us"). This policy applies to information we collect through radioboise.org (the "Website"), our online stream, email and text messages, online forms, and donations, volunteer sign-ups, underwriting and PSA inquiries, event registrations, and contest entries made online, by phone, or by mail (together, our "Services").

By using our Services, you agree to the practices described in this policy. If you don't agree, please don't use our Services.

This policy does not cover websites, apps, or platforms run by other organizations, even if we link to them. Please review their privacy policies before sharing information with them.

Information We Collect

Information you give us

We collect information you provide when you:

- Make a donation, become a sustaining member, or join the Hi-Fi Society or Resonance Society

- Sign up for our email newsletter

- Fill out a volunteer, underwriting, programmer, or contact form

- Register for an event or enter a contest or giveaway

- Call in during Radiothon or other pledge drives

- Email, call, or message us on social media

This may include your name, mailing address, email address, phone number, donation history, thank-you gift choices, and anything else you choose to share with us, such as song requests or messages to our programmers.

Payment information

Donations and purchases are processed by third-party payment processors, including Stripe, PayPal, and Give Lively. Radio Boise does not store full credit card or bank account numbers on our systems. Your payment information is handled under the processor's own terms and privacy policy.

Information collected automatically

When you visit our Website or listen to our stream, we and our service providers may automatically collect:

- Your IP address, browser type, device type, and operating system

- Pages you visit, links you click, and how you arrived at our Website

- Listening data, such as when and how long you stream, and your general location

- Whether you open our emails or click links in them

We collect this information using cookies, pixels, web beacons, and similar tools. Most browsers let you block or delete cookies. If you do, some parts of the Website may not work properly.

Information from others

We may receive information about you from event ticketing partners, employer matching gift programs, vehicle donation partners, or public social media profiles when you interact with our accounts.

Information from our streaming app

Radio Boise collects limited analytics and attribution data to improve the app, measure advertising effectiveness, and understand how users interact with the app. The types of data collected may include device identifiers, donation information, and app interaction data. This information is generally not used to directly identify individual users. The Radio Boise app may use third-party service providers, including analytics and advertising attribution partners, to help measure app performance, advertising effectiveness, and user engagement. The Radio Boise app does not require user accounts, and app settings are stored locally on the user's device. Local app data is removed when the app is deleted from the device.

How We Use Your Information

We use the information we collect to:

- Process donations, purchases, and thank-you gifts

- Send donation receipts and tax acknowledgments

- Send newsletters, event announcements, fundraising appeals, and station updates

- Respond to questions, song requests, and messages

- Coordinate volunteers, programmers, events, and underwriting partners

- Understand how people use our Website and stream so we can improve them

- Keep our Services secure and prevent fraud

- Meet our legal, tax, and FCC obligations

You can unsubscribe from our emails at any time using the link at the bottom of any email message. Even if you unsubscribe from marketing messages, we may still send you donation receipts and other transactional messages.

Service Providers We Use

We work with trusted companies that help us run the station. They can only use your information to provide services to Radio Boise.

GoHighLevel: We use GoHighLevel managed by C3 Consulting, to manage our website, supporter database, email newsletters, and online forms. GoHighLevel may use cookies and tracking pixels to measure email opens, link clicks, and Website visits. Learn more in GoHighLevel's privacy policy.

Payment processors: [Name(s)] process donations and purchases.

Streaming provider: Spinitron hosts our online stream and may collect listening data.

Website analytics: We use Google Analytics to understand how people use our Website. You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.

Other providers:

Creek FM, Backblaze - show archive hosting

RadioRethink - Live Streaming wrapper, mobile streaming via RadioRethink app

StreamGuys - Live Streaming (Icecast stream)

How We Share Your Information

Radio Boise does not sell, rent, or trade your personal information. We only share it:

- With service providers that help us operate, as described above

- When required by law, court order, or a government request

- To protect the rights, safety, or property of Radio Boise, our listeners, or others

- With your permission, such as listing your name as a donor or underwriter (you can ask to be listed anonymously)

We may share information that has been combined and stripped of anything that identifies you, such as total listener counts or donations, with funders, underwriters, or the public.

Your Choices

You can ask us to update your contact information, remove you from our mailing lists, or delete your personal information by emailing [email protected]. We may need to keep some records, like donation history, to meet legal and tax requirements.

How We Protect Your Information

We have implemented measures designed to secure your Personal Information from accidental loss, misuse, and from unauthorized access, alteration and disclosure. All personal information you provide to us is stored on our secure servers (or those of our service providers) and access is limited to staff, volunteers, and providers who need it. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do try to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to us or which we obtain. Any transmission of Personal Information is at your own risk. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or used with our Services.

How Long We Keep Information

We keep your information as long as we need it for the purposes in this policy, or as required by law.

Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us personal information, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. When we do, we'll post the new version on this page and update the effective date. Continuing to use our Services after changes means you accept the updated policy.

Additional Information for non-US Residents

IMPORTANT NOTICE: This Privacy Policy originates and is hosted on a Website located in the United States, which has different data protection laws from those of other nations, and particularly member nations in the European Union. Due to differing laws and legal practice, be aware that law enforcement agencies in the United States may have access to your Personal Information.

If you are a resident of a country other than the United States, you acknowledge and consent to our collecting, transmitting, and storing your Personal Information out of the country in which you reside.

Contact Us

If you have questions about this policy or your information, contact us:

Radio Boise (Boise Community Radio Project) 1020 W Main Street, Suite 50 Boise, ID 83702 | [email protected] | (208) 258-2072